Frequently Asked Questions
What services does your international cargo courier company offer?
We offer a wide range of international shipping services, including air and sea freight, customs clearance, door-to-door delivery, express shipping, cargo consolidation, and more. Whether you're sending documents, parcels, or freight, we've got you covered.
How can I track my shipment?
Tracking your shipment is easy with our online tracking system. Simply enter your tracking number on our website, and you'll receive real-time updates on your parcel's journey from pickup to delivery.
What countries do you ship to?
We ship to a variety of countries worldwide, covering major destinations across the globe. Whether you're sending a package to the United States, Europe, Asia, or anywhere else, we can help you reach your destination.
How long does shipping typically take?
Shipping times can vary depending on the destination and shipping method chosen. Generally, international shipments can take anywhere from a few days (7 - 10 days) to several weeks to arrive. For more accurate estimates, please contact our customer service team.
What documents do I need for international shipping?
The required documents for international shipping vary depending on the destination country and the nature of the shipment. Commonly required documents include a commercial invoice, packing list, and certificate of origin. Our experienced team can assist you in preparing the necessary documentation for your shipment.
How do I calculate shipping costs?
What if my shipment is lost or damaged?
While we take every precaution to ensure the safe delivery of your parcels, accidents can occasionally occur. In the event that your shipment is lost or damaged, please contact our customer service team immediately. We will work with you to resolve the issue and provide compensation if necessary.
Do you offer insurance for shipments?
Yes, we offer insurance options to provide added protection for your shipments. You can choose to purchase insurance coverage for your parcel at an additional cost. Our customer service team can provide more information about our insurance options and help you select the appropriate coverage for your needs.